Shipping policy

Thank you for choosing our FAB-RIKA! We strive to provide you with the best shopping experience, including efficient and reliable shipping services. Please read our shipping policy below to understand how we handle and deliver your orders.

1. Order Processing:

   • Upon receiving your order, we will process it within 3 business days. Please note that business days exclude weekends and public holidays.
   • For PRE-ORDERS it  may take 30-45 days to arrive.
   • In case of any unforeseen circumstances or delays in processing your order, we will notify you promptly via the contact information provided during checkout.

2. Shipping Methods:

   • We offer several shipping options to cater to your preferences and location.
   • The available shipping methods will be displayed during the checkout process, along with their estimated delivery times and associated costs.
   • Please choose the shipping method that best suits your needs.

3. Shipping Destinations:

   • We currently ship to addresses within UAE and the Philippines. If your location is not listed, please contact us, and we will do our best to accommodate your request.

4. Shipping Costs:

   • The shipping cost for your order will be calculated based on the selected shipping method, the weight and dimensions of the package, and the destination.
   • During the checkout process, you will be provided with the shipping cost before finalizing your purchase.

5. Tracking Information:

   • Once your order has been shipped, we will provide you with a tracking number via email or through your account on our website.
   • You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

6. Delivery Times:

   • The estimated delivery time will depend on the shipping method chosen and your location.
   • Please note that delivery times are approximate and may vary due to factors beyond our control, such as customs procedures or unforeseen logistical delays.
   • We will make every effort to ensure your order arrives within the estimated timeframe, and we appreciate your patience in case of any unforeseen delays.

7. Customs and Duties:

   • International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries.
   • Please familiarize yourself with the customs regulations and charges applicable in your country before placing an order.

8. Lost or Damaged Shipments:

   • We take utmost care in packaging and shipping your orders to ensure they reach you in excellent condition.
   • In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately.
   • We will work with the shipping carrier to investigate the issue and resolve it to your satisfaction.

9. Address Accuracy:

   • Please ensure that the shipping address provided during checkout is accurate and complete.
   • We will not be held responsible for any delays or non-delivery resulting from an incorrect or incomplete address.
   • If you notice an error in your shipping address after placing your order, please contact us as soon as possible, and we will make the necessary corrections if your order has not been shipped yet.

10. Returns and Exchanges:

    • For information regarding returns and exchanges, please refer to our Return Policy.

If you have any further questions or need assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help you!